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Salesforce

COURSE CONTENT OF SALESFORCE ADMIN AND DEVELOPER


TRACK I : OBJECTIVE


Identity Confirmation

  • Activate your computer
  • Setting Up the User Interface
  • Set up the UI & search options
  • Organization Administration
  • Set your organization’s language & locale
  • Manage currency
  • Customization
  • Create custom profiles & custom fields
  • Define dependent picklists
  • Customize lookup fields & formula fields
  • Customize page layouts
  • Customize standard related lists
  • Learn about record types
  • Use field-level security
  • Security & Access
  • Create & manage your users
  • Set organization-wide defaults
  • Learn about record access
  • Create the role hierarchy
  • Learn about the sharing model
  • Manually share records
  • Workflow
  • Define workflow
  • Set up workflow rules
  • Set up workflow tasks & alerts
  • Workflow Approvals
  • Plan approvals using workflow
  • Use the approval wizard
  • Create workflow approvals
  • Data Validation
  • Create data validation rules
  • Learn about custom fields & unique properties
  • Use mass delete
  • Use mass transfer
  • Create custom reports
  • Use advanced filters
  • Use conditional highlighting
  • Create dashboard
  • The AppExchange
  • Learn about the AppExchang
  • Learn about custom objects
  • Learn about custom tabs
  • Build a custom app

 TRACK II : OBJECTIVE

Designing Applications on Force.com

  • Learn about factors to consider when building a data model
  • Develop custom objects and fields, encrypted fields, field help, and field history tracking
  • Use master detail, lookup, and many-to-many relationships
  • Create a user interface for custom applications using the Custom Object tab, Page Layout
  • Customization options
  • Set field attributes on the page layout
  • Use the Custom Object queue and event-based workflow rules with field update actions
  • Develop custom formulas and validation rules
  • Designing Applications for Multiple Users
  • Learn about factors to consider when designing applications for multiple users
  • Create profiles, understand what a profile controls (including data access), and customize profiles to manage the user experience
  • Customize the user experience with record types and page layouts
  • Control access to records
  • Employ OWD, sharing rules and levels, roles, public groups, and manual share
  • Apply profiles, OWDs, role hierarchy, and sharing to restrict access to sensitive data
  • Apply OWDs, public groups, and manual sharing to create conditional access to data
  • Analyze suitability of FLS, page layouts, and record types to satisfy business requirements
  • Use validation rules to enforce conditional required behavior
  • Use outbound messages as part of an approval workflow
  • Set up field history tracking to audit processes
  • Learn techniques to prevent or record data changes

Managing Data

  • Learn when and how to use upsert
  • Use data management tools and the capabilities of API-based tools
  • Configure the Data Loader
  • Use the Data Loader to create mapping files and to upsert data

 

Visualforce Pages

  • Learn about the capabilities of the Visualforce framework
  • Salesforce into Visualforce pages
  • Use Visualforce tags
  • Learn about the functionality that comes with Visualforce standard controllers
  • Find out when Apex is required for creating custom controllers or extensions